Follow these steps to configure, provision, and install a Bigleaf router. If you have any problems or questions, reach out to Bigleaf Technical Support:
In the rare case you have a static IP handoff from your ISP for your home office, please ensure that the Bigleaf WAN ports are set up for that static IP by logging into the Cloud Connect and checking on site configuration. If you have a static IP that is not yet configured in your device you can manually set it by following these instructions before install.
If you do not have a static IP handoff at your home office, please feel free to skip to step 2 when ready for install.
That’s it! At this point, your WiFi router should be on the Bigleaf network. Please do not hesitate to give the support team a call at (888) 244-3133 Ext 1 to ensure that internet connection to our device is good and that your WiFi Router is talking to our device on the LAN side.