“They also send proactive alerts if a router is at risk of failure so they can overnight a replacement to avoid downtime. The WAN status and performance monitoring provides critical information in troubleshooting ISP issues. It helps avoid finger pointing so you know where to focus your attention to quickly resolve ISP / WAN issues. This saves a lot of time and frustration for everyone.”

“Bigleaf saves my IT team so much time. Instead of spending hours troubleshooting and resolving problems, we can look at the Bigleaf Web Dashboard to identify and address the source of a faulty connection.”

“I usually have the Web Dashboard open and when I see a site highlighted yellow, I can click on it. It’ll show me one circuit’s down but our users don’t even know yet because your same-IP failover has already rerouted the traffic to another circuit. That lets me call it in and get that repaired without the end user even noticing there was a problem. I also get quick alert notifications any time a site is having any issue. That’s a huge plus.”

“With Bigleaf, we simply don’t worry about the WAN anymore. We never have to call the ISPs like Comcast or Spectrum anymore; we simply look to Bigleaf to see live utilization statistics.”