As the world grappled with the unprecedented challenges of the COVID-19 pandemic, businesses faced a new reality where digital connectivity became the lifeline of operations. Internet bandwidth, once abundant, turned into a critical resource, especially for services that require real-time communication like Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS). In our comprehensive video feature, we highlight Charlie Slaughter, the CEO of Kinect Communications, and his strategic partnership with Bigleaf Networks—a collaboration that proved to be a turning point amidst these challenges. He turned lemons into lemonade by improving VoIP and UCaaS session quality with Bigleaf.
Charlie Slaughter encountered a pivotal moment during the height of remote work demands. He recalls the intense struggle for bandwidth, “I couldn’t even make a phone call,” a sentiment that captures the frustration many faced. But with Bigleaf’s SD-WAN solutions, not only did he conquer these obstacles at home, but he also saw Kinect’s services transform, marking a remarkable 42% growth in revenue. This growth was fueled by the enhancement of VoIP and UCaaS session quality, showcasing how resilient networking solutions can drive business success.
Watch our in-depth video to witness Charlie’s firsthand account of how Bigleaf’s innovative technology elevated Kinect Communications’ service quality, ensuring their clients experienced uninterrupted and clear communications.
By integrating Bigleaf Networks into their infrastructure, Kinect Communications could offer their clientele high-quality VoIP and UCaaS sessions, pivotal for maintaining connectivity in a time when physical distancing measures were at their peak. “Whether they know it or not, they need it,” Charlie stated, emphasizing the often-understated necessity of robust network solutions.
Further into the video, we delve into how Bigleaf not only met but exceeded expectations during an era where every byte of bandwidth counted. The implementation of Bigleaf’s services at Kinect Communications became a game-changer, turning potential operational chaos into an opportunity for growth and stability, especially by improving VoIP and UCaaS session quality.
Learn more about the Bigleaf difference and read Charlie’s success story. Discover the innovation that drove Kinect Communications to not just survive but thrive during the bandwidth battles that came with mass remote work scenarios.
Charlie’s experience is a testament to the critical nature of dependable internet solutions. Bigleaf’s commitment to quality and customer service makes it a trusted partner for businesses navigating the complexities of cloud-based communication technologies. It’s a story of triumph over adversity, of leveraging the right technology at the right time to ensure business continuity and growth.
In the realm of VoIP and UCaaS, session quality and integrity is paramount. Bigleaf’s Dynamic QoS and intelligent load balancing are just two of the many features that have enabled Kinect Communications to deliver outstanding service to their customers. Charlie’s words resonate with the countless others who have come to rely on Bigleaf for maintaining superior service quality: “Quality of service is a direct reflection on me, whether it’s my problem or not. So it’s extremely important to me.”
For those looking to strengthen their organization’s networking foundation and ensure the highest quality of service in VoIP and UCaaS sessions, Bigleaf’s solutions provide peace of mind and tangible results. The video and accompanying success story are not just promotions but serve as essential case studies for the benefits of robust SD-WAN solutions in a demanding digital landscape.
To understand how Bigleaf can support your business in overcoming connectivity challenges and enhancing your service offerings, we invite you to schedule a free demo today. Join the community of businesses like Kinect Communications that have taken their operations to new heights with Bigleaf Networks.
