VoIP is especially sensitive to issues in an ISP’s core and last-mile networks. You or your users have probably noticed the symptoms:
Dropped calls or one-way audio
Choppiness
Robotic voices
Lag and awkward delays
It doesn’t have to be this way. With a reliable and resilient connection, VoIP sounds as good — if not better — than a traditional land line.
Automatically mitigate VoIP issues
With Bigleaf, your circuits are monitored 10 times per second for packet loss, jitter, latency, and outages — the things that make or break the quality of your VoIP calls. When there’s a network problem, our self-driving, policy-free AI automatically employs SD-WAN management for seamless high-quality VoIP calls
Anytime there’s an internet outage or performance issue, Bigleaf re-routes your VoIP traffic to a better performing circuit and uses a dedicated IP address, so your calls can switch paths without dropping. Plus, your VoIP traffic is automatically prioritized, so less important, less sensitive traffic like a Microsoft patch download never gets in the way of an important call.
Bigleaf will automatically manage your ISP connections for you, but when analyzing any kind of problem, you will want visibility into your network’s health. Bigleaf’s Web Dashboard with actionable reports and alerts gives you all the circuit performance and application traffic data you need to stay in the driver’s seat. You’ll know when things change, when things need attention, and what to do next to ensure reliable user experience for every application and technology.